U.S. Embassy 

Location: Maharajgunj, Kathmandu, Nepal

Phone No. : +977-1-423-4000

Fax: +977-1-400-72-72

E-mail: consktm@state.gov.

Website:https://np.usembassy.gov

To contact a customer service representative, please visit the GSS Contact Us page for full information or use contact information below:

• Telephone: The service center can be reached in Nepal by phone at 1-800-091-0114 from 8:00am to 8:00pm Monday-Friday. Callers from the United States can also reach the service center at (703) 988-3428.
• Email: support-nepal@ustraveldocs.com If, and only if, your question is specific to your case and is not a general inquiry, please contact the U.S. Embassy at consktm@state.gov.